Privacy Policy

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs), the Privacy Act 1988 (Cth), and the Medical Board of Australia's guidelines.

This policy outlines how we collect, use, store, and protect your personal and health information.​
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What information we collect

We may collect the following types of information:

 

• Personal details (e.g., name, email, phone number, address, date of birth)

• Health and medical information (e.g., medical history, medications, treatments, photos)

• Payment information for billing purposes

• Technical data (e.g., IP address, browser type, device information)

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How we collect your information

We collect information through:

 

• Appointment bookings (e.g., via HotDoc)

• Online forms submitted through our website

• Email and phone communication

• Cookies and analytics tools on our website

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Why we collect your information

We collect your information to:
 

• Provide medical and cosmetic services tailored to your needs

• Manage bookings, communication, and medical records

• Comply with legal and regulatory obligations

• Improve our website, services, and user experience

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How we store and protect your information
 

We use secure systems to store both digital and paper records. Access is limited to authorized personnel only, and we take reasonable steps to protect your data from loss, misuse, or unauthorized access.
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Cookies and tracking tools
 

Our website may use cookies and third-party tracking tools to analyze traffic and improve user experience. You can disable cookies in your browser settings. By using our site, you consent to this use.
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How we share your information
 

We may share your information with:
 

• Medical professionals involved in your care

• Third-party service providers (e.g., HotDoc, Wix) who support our operations

• Legal or regulatory bodies when required by law

• We do not sell or share your personal information for marketing without your consent.

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Your rights and choices

You have the right to access, update, or correct your personal information at any time. You may also withdraw your consent or request deletion of your data, subject to legal and medical record-keeping obligations.

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Policy updates
 

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the updated policy will apply from the date of publication.